Tesco Superstore

I believe the photos are self explanatory however i will give context. The first image was taken whilst i came in late at night for some shopping one of the lovely workers offered to get me some bananas from the drawers, upon opening the drawer he had found a cockroach in the draw, we were both dumbfounded. The 2nd image was found the same night and just seconds after, the worker explained to me the filthy conditions of his workplace. The last 2 images contain rat droppings that were on fresh product taken from out the back by the same worker mentioned previously This was my first time shopping at this store in as i typically shop at asda however decided to shop at tesco for no means other than sheer convenience however after this… i would rather take the extra time to travel to a different supermarket. Absolutely disgusted -LJ

Yesterday on 30/07/25 around 20:30 was coming home in coton park.By the Snelldale roundabout where at the evening most of the cars park in the right side of the road, this “lovely lady” seen that I was coming , approaching the roundabout and even her lane was blocked with the cars and even noticing I was coming, she still decided to jump in front in the opposite driveway and start to show me to drive back. Sorry love, you’re not and emergency services, and if you’re seeing the car it’s coming and your way it’s blocked with parked cars, be professional and wait, prove that you know how to drive , not just jump in front and make a drama later cos you don’t know how to drive in reverse. I m sorry I was shouting but you drive me crazy with your incompetence and arrogance. So probably your management should look into selecting their staff more carefully.

Don’t buy SIM card in this store. I bought a SIM card which is expired and non refundable. Although it is just 99p, but this makes me uncomfortable. I checked with Sainsbury, all their SIM cards have a sticker stating the expired date. Tesco doesn’t have any. I have been told to go to EE for extra help. The nearest EE store is in conventry. This is very unhelpful and unsupportive advice. Tesco has the responsibility to check and guarantee the quality and validity of products selling in their store. Apparently, they didn’t do the right thing and put the risk to customers.

This Tesco is getting worse month by month. Shelves are often empty, especially in fresh fruit and vegetables, and many popular everyday items are simply missing. The queues are getting longer and longer, with not enough staff at the tills. Even at the self-checkout machines, you now have to wait in a long line. With this kind of approach to customers, I doubt Tesco Rugby on Leicester Road will last much longer.

Tesco customer service is the worst I have encountered in all my 75yrs. Nobody is available to talk to over the phone.The online grocery department is incompetent and just impossible to contact. Drivers are rude and truly awful

Fairly good stock at all times. Seen alot of staff talking or walking around but never seen the more than one till open. Keep in mind I only ever visit past 8pm The store is clean and bright. The stock normally has good dates.

Just came in and a night worker named Donna was filling sweets she was very rude, and threw a box of sweets by me aggressively which is all on camera. Staff are miserable shelves are always empty. The worse tesco I've ever shopped at I would not recommend shopping here. Place is disgusting too.

No forks at the meal deal. Went to customer service to ask one. Lady behind the counter just said they were out of stock and to buy one. Didn't even apologise. Had to go and find a bloody one just to have my lunch.