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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 3 business days of delivery and will not incur a restocking fee upon successful return. Opened merchandise with less than 20 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 10% restocking fee upon successful return. Opened merchandise with more than 20 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return. Final Sale items do not qualify for returns or refunds. Please read Returns and Exchanges for more information on our policy.
All refunds will be issued in the form of gift cards.
All new EMOVE, Kaabo, Inmotion electric scooters, and E Ride E-Bikes purchased through VORO and its dealers come with a standard one (1) year limited warranty. Other VORO products including certified refurbished models come with a 6 month limited warranty policy while Final Sale products do not come with warranty, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. View our detailed Financing page for more information on our partners.
Step 1
You can preview all financing options and estimated rates for easy, automatic payments on individual product pages. If you are buying multiple products, you can apply for financing at checkout to view rates for everything in your cart.
The rates depend on how quickly you’d like to repay the loan. All of our financing options offer plans for equal payments over 3 to 18 months.
Step 2
At checkout, select which financing provider you would like to use.
If you have an existing account with that provider, you will be directed to login. If you do not have an account, you will be prompted to complete a brief application.
Step 3
If approved, select the payment option that works best for your budget. You can view APR rates, repayment schedule, and finalize your loan using the secure checkout.
Extend Shipping Protection Plan
VoroMotors is number 1 in customer service and stands behind their high-end products.
The inmotion RS midnight is a rocket on wheels with great stability and performance. The confidence level riding this scooter is at 100%
The light beam should be more illuminated at night. With all the laws being created behind electric mobility something this fast should be visible and provide visibility.
Great scooter with build quality, I ride every day and enjoy the roadrunner pro experience. Game changer I added the RR pro Range Extender (Good investment) highly recommend this upgrade. Voro Motors keep up the great work!
Even though I did not need to make a claim. Having this protection gave me peace of mind. Especially when I checked the shipping status and saw that my delivery was delayed due to a train derailment. I would have been so concerned if not for adding the shipping protection plan.
thank u for ur service best scooter shop in town!
Hi Karnek,
Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience with us. Providing the best service possible is always our goal, and we're glad we could meet your expectations.
If you ever need anything else or have more feedback to share, feel free to reach out. We're here to help!
Happy riding!
I was lucky the scooter made it unscathed. The box had almost fallen apart by the time it reached me.
Price: $28.00
