Totally Tan & Spa

I only go to this location because it’s the closest to me. I used to go to the Andover one when I lived over there. Which I really miss that location. The stand up red light in Cambridge is usually dirty where you stand. I’m usually standing in dirt or hair. The beds are older than Andover. Some of the double doors don’t lock at Cambridge. Place needs more upkeep & more cleaning. The girls here are very nice.

The ladies at the salon are nice and helpful, but customer service sucks, and if you contact them they say there is nothing they can do. I asked for a call back from management and nobody called Updating this review a few weeks later. Again they can’t get their act together so after having to re-sign up for my membership because of poor business practice, they tell me I have to sign another release 3 weeks later because they said I didn’t sign it with the membership. I DID sign the form the first time. It obviously didn’t save on their end. Very frustrating that it’s so disorganized. Do better please

Makenzie and Ella were very knowledgeable, professional and helpful getting me signed up. Very well maintained and very clean, amazing selection and acceptable prices. The sauna and massage bed are extra I didn't expect. The beds are all bright and a great selection. One of my favorite tanning places I been so far.

I love the Cambridge location! Ella Wentworth and Avari are seriously the best!! They are the reason I come! They are both so nice and very knowledgeable! They are always so bright and happy! 🖤

This place is incredible! The staff is so bubbly and cheerful and REALLY KNOW THEIR STUFF, including my name, which they all greet me by! I love the $89 a month membership. It's an incredible deal, I was spending hundreds a WEEK! Now I walk in, tip (my choice, they clean up some not so fresh areas.. they deserve it!) and tan, do spa treatments, and have great conversation with really bright, kind ladies, and pay only $89 a month....might seem like alot but compared to my out of pocket sessions it's a steal! I HIGHLY RECOMMEND!

If you don't have a membership, the price is way too high. My friend & I both did a lay down tanning bed purchased sample lotions & new goggles. This one time tanning session cost us over $127 which I was told is the best price we could get. Breaking the cost down it costs approximately $65 to tan one time I'm a lay down tanning bed at this place. The staff was nice but I simply cannot afford this place! With planet fitness having red light beds, stand ups & lay down tanning beds available unlimited for only $25 month, I feel that Totally Tan is way overpriced.

OmG! The value and customer service is AMAZING! This was me and my daughter's first time here and everything was explained very well. We got the celebrity club membership with 30% off all products today and its so worth it! We also got a spray tan that looks great too! Thanks guys!!