Nekter Juice Bar

Dear Nekter Management, I’m a regular customer at this location and usually look forward to starting my mornings here. However, I need to bring something to your attention regarding the customer service experience. There is a young lady who works most mornings, and unfortunately, her attitude and demeanor are consistently rude and dismissive. I’ve tried to overlook it, as I understand everyone can have tough days, but this seems to be her regular approach. Each time I visit, I notice the same behavior not only toward me but also toward other customers. It’s reached a point where it makes me not want to come to this location anymore, as dealing with that kind of treatment first thing in the morning is very discouraging. I truly believe she would benefit from additional customer service training to help her better represent the Nekter brand and create a more welcoming environment. I enjoy Nekter and hope to continue coming here, but I wanted to share this feedback so the experience can improve for myself and others. Thank you for your time and understanding.

It was my first time. So when I got there, they already apologized for a 10mins wait. I understood right away as they were only 2 staff working to all the orders & customers waiting. I believed if they were more than 2 staff, orders would be quicker. But overall, both staff were super great. They’ve got great customer service. And the juice were awesome too. Will definitely be back. Thank you guys for the great experience!

I go here randomly when i feel like a sugary drink. The prices have gone up alot, never thought I’d pay $7 for a “mini” drink. America has become a joke. The service is great tho cant hate on the employees, it’s really the corporation problem. Would i recommend this place sure but don’t go often maybe once a month.

The fact that I have to do this to get a response is horrific. I visited this place almost FOUR weeks ago and paid way too much for what quality I received, so I called…no answer. I then went to the corporate website and after 4 submissions and 8 emails and three weeks I finally get a response that the manager of that location and the owner will be notified and I will be contacted. Well another 6 days has past and I even left my number with a promise that the manager would get back to me. Yesterday, the did not answer again and I got a voice mail so I left one for a phone call by the owner…..NOTHING! I would have been happy with a redo of my Açaí Bowl, but now I want my money back and I will never ever endorse this company and for sure this location. You should not give this guy your hard earned money

I really wanted to like it! The pros: This location is across the street from my hotel. Açaí makes me feel healthy. I know there is a ton of sugar but it’s a good morning start. Location is clean and easy to access. Staff wore masks The cons Location was supposed to be open at 7am. I arrived at 7:10 and it was locked. Very kind lady tells me she is waiting for her manager to come. The açaí was more frozen then creamy. Maybe they felt bad that I had to wait outside, I don’t know. Not sure I would come here again. And I normally I don’t write less than positive reviews.

Had been there before and really enjoyed it. Took a friend on Sunday morning and was totally disappointed. The guy just quickly made it...you could practically drink it, it was soo liquefied. Will not go again!

First time me buying from here. I really like it 💙👌 Real fresh juices ! Customer service excelent, good atmosphere. Clean place 🙌

Love this chain, the highest-quality juice and acai bowl shop, very fresh and healthy ingredients in a clean setting. Everything I have tried from their extensive menu is delicious. Majority of staff is great, very prompt and professional. Highly recommend this place.